Privacy Policy
U2XLab Co., Ltd. (hereinafter referred to as the "Company") values your personal information and complies with applicable laws and regulations regarding the protection of personal information.
If this Privacy Policy is amended, the Company will notify users through a pop-up notice on its website.
This Privacy Policy is effective as of 2026.
Personal Information We Collect
The Company collects the following personal information through the Online Inquiry form for the purpose of processing inquiries and providing related services.
- Items Collected: Subject, Email Address, Inquiry Details, Attachments, Access Logs
- Collection Method: Online Inquiry
Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes:
- To respond to online inquiries and provide related services
Retention Period and Use of Personal Information
In principle, the Company destroys personal information without delay once the purpose of its collection and use has been fulfilled. However, the following information is retained for the periods specified below.
A. Retention under the Company's Internal Policy
- Records of Improper Use
Reason for Retention: Prevention of fraudulent or unauthorized use
Retention Period: 1 year
B. Retention under Applicable Laws
Where retention is required by applicable laws, including the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the Company retains personal information only for the period prescribed by such laws and uses it solely for the purposes required by law.
- Records related to contracts or withdrawal of subscriptions
Legal Basis: Act on Consumer Protection in Electronic Commerce
Retention Period: 5 years
- Records related to payments and the supply of goods or services
Legal Basis: Act on Consumer Protection in Electronic Commerce
Retention Period: 5 years
- Records related to electronic financial transactions
Legal Basis: Electronic Financial Transactions Act
Retention Period: 5 years
- Records related to consumer complaints or dispute resolution
Legal Basis: Act on Consumer Protection in Electronic Commerce
Retention Period: 3 years
Procedures and Methods for Destruction of Personal Information
In principle, the Company destroys personal information without delay once the purpose of its collection and use has been fulfilled. The procedures and methods are as follows.
Destruction Procedures
Personal information submitted through the Online Inquiry form is transferred to a separate database (or stored in a separate filing cabinet in the case of paper documents) after the purpose of collection has been fulfilled. It is retained for a certain period in accordance with the Company's internal policies and applicable laws (see "Retention Period and Use of Personal Information") before being securely destroyed.
Destruction Methods
- Personal information stored in electronic files is permanently deleted using technical methods that prevent data recovery.
- Personal information printed on paper is destroyed by shredding or incineration.
Provision of Personal Information
In principle, the Company does not provide users' personal information to third parties.
Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The Company uses cookies to store and retrieve user information from time to time.
A cookie is a small text file sent by the server operating the Company's website to your web browser and stored on your computer's hard drive.
The Company uses cookies for the following purposes.
Purpose of Using Cookies
Cookies are used to analyze users' access frequency and visit times, understand users' preferences and interests, track browsing patterns, measure participation in events, and provide targeted marketing and personalized services. You have the right to choose whether to allow cookies. You may set your options in your web browser to accept all cookies, to be prompted for confirmation each time a cookie is saved, or to refuse the storage of all cookies.
How to Refuse Cookie Settings
You can refuse cookies by adjusting your web browser settings to accept all cookies, notify you whenever a cookie is stored, or reject all cookies. Example (Internet Explorer): Tools > Internet Options > Privacy. Please note that if you refuse the use of cookies, some services provided through the website may not function properly.
Privacy Inquiries and Complaints
To protect users' personal information and handle privacy-related inquiries and complaints, the Company has designated the following person in charge.
Privacy Officer
- Contact: Privacy Policy Administrator
- Email: info@u2xlab.com
You may report any privacy-related inquiries or complaints arising from your use of the Company's services to the Privacy Officer or the responsible department. The Company will respond promptly and appropriately.
If you require further assistance regarding personal information protection, please contact the following organizations.
1) Personal Information Dispute Mediation Committee (https://www.kopico.go.kr / Tel. 1833-6972)
2) Personal Information Infringement Report Center (https://privacy.kisa.or.kr / Tel. 118)
3) Supreme Prosecutors' Office Cyber Investigation Division (https://www.spo.go.kr / Tel. 1301)
4) Korean National Police Agency Cyber Crime Reporting System (ECRM) (https://ecrm.police.go.kr / Tel. 182)